FAQ

We go into the Steam inventory, find the item that the site "does not see" and read all the information about it. There it will be written whether it is possible to exchange and sell the item or not. If the item was bought on the Steam TP, then it cannot be sold for 7 days, please note that sometimes this time is delayed for several hours, so do not worry. An item that cannot be exchanged is not displayed here. If, when you try to add an item, the site does not see anything and writes "Data loading error", then your inventory is too large. Reduce it to about 1600 items, then everything will be ok.

If you have withdrawn money to the card, then this status indicates that we have sent your money to Yandex Money representatives and they are processing your application. If they do not approve the withdrawal to your card, then after a few days, you can cancel the application on the withdrawal page. If you withdraw money to a Webmoney wallet, then UPDATE YOUR BALANCE right on the site and remember (!!!) not to re-enter, but to update. If the funds did not come to any other wallet, then you are most likely either trying to deceive us or entered incorrect data. Immediately send a screenshot with the history of wallet operations, which shows its number, date and time. But there have never been such cases, so do not try to deceive, do not waste time.

Steam Money does not work on this site. You need to replenish your account separately.

First of all, you can't see your own items on sale. Secondly, to sell items you need to be online on the site (just open the marketplace tab) Your status updates once a minute, so you have to wait a bit first.

When you post an item on our marketplace, only the item's characteristics and the price at which you are willing to sell it are transmitted to the site. The item itself remains in your inventory until it is bought and you hand it over to the buyer. This means that you can do whatever you want with the item: put it on the hero, disassemble it, transfer it, put it on the Steam Market, etc. Of course, if someone buys a displayed item and you don't have it in your inventory, there will be nothing to transfer and you will be penalized for it. In general, you have full access to the items on display. And therefore, if an item is missing, it means that YOU (or someone from your account) has transferred it, smashed it, used it, sold it in styme, etc.

Money may not come immediately - wait 1 hour. If you haven't arrived within an hour, create a ticket with the corresponding note and enter the payment details indicated in the receipt.

When buying an item, he receives a 4-hour website guarantee. During this time, you must pick up your item from the bot. Usually 4 hours is more than enough for a successful withdrawal, even with small Steam glitches, but if these glitches were very long, you were not able to withdraw during this time and the bot was blocked - the site pays you compensation. See below for details on compensation. If the warranty has expired, and the servers were working, then this means that our site is no longer responsible for this item. If a bot with your item is banned and it disappears from the list of items for withdrawal, we will not refund its cost to you. And therefore, it is in your own interests to withdraw things with an expired warranty and as soon as possible.

If the warranty is coming to an end, and the item cannot be withdrawn, write to technical support. Describe the problem in as much detail as possible. Specify the date, time, name of the item, a link to the steam profile of the bot with which you cannot make an exchange. If suddenly you manage to withdraw the thing - close the ticket.

Compensation is paid when 3 conditions are met: The thing was under warranty when blocked. You filed a support ticket before the warranty expired. You really weren’t able to pick up the item through no fault of your own (site lags, Steam, bot blocking). In all other cases, no compensation will be paid.

No way. To avoid accidental purchases (miss-clicks), we created a transaction confirmation window. Once you confirm your purchase, we cannot refund your funds as they have already been credited to the seller.

If you put an item up for sale but do not give it to the bot when another person buys it, you will be penalized. After accumulating a certain amount of penalty points, you will be temporarily restricted from selling on our marketplace. Only the administrator can see the number of penalty points. In case you were unable to transfer items to the bot due to styme or site interruptions, penalty points will NOT be credited to you, don't worry.

All items are sorted by price and by the date they were added. The queue is periodically reduced or increased, depending on the online presence of the owners of the items on d

Selling sets will be available when Valve implements this feature. For now, you can only sell "unpacked" sets that come with one item, such as Flames of Prosperity.

To purchase, you must pass a one-time check of the ability to make exchanges on this device. To do this, in the purchase confirmation window, click on the clickable link with the text "Follow this link to check the operation of the exchanges on your Steam account" choose the image you have.

You need to open the item page, copy the link in the address bar of the browser and send this link to the chat. The chat automatically converts the link into a clickable item name.